Privacy Notice

1. Introduction

At Lynnwatt Sconces, we value your trust and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and disclose your data when you visit our website, lynnwatt.com, or interact with us by making a purchase, subscribing to newsletters, or contacting our support team at faq@lynnwatt.com.

By using our website or providing personal information, you consent to the terms described in this Privacy Notice. Please review this document carefully to understand our practices and your privacy rights.

2. Scope of This Notice

This Privacy Notice applies to all visitors, registered users, and customers who access or interact with our website, whether browsing, creating an account, or making purchases. It applies to all data collected online through lynnwatt.com and through any associated services, forms, or communications.

3. Information We Collect

We collect several types of information to provide efficient services, improve user experience, and maintain secure operations. The categories include:

3.1 Personal Information You Provide

When you interact with our website, you may voluntarily provide:

  • Identity information: your name, username, or title.

  • Contact information: billing/shipping address, phone number, and email.

  • Payment details: limited information related to your payment method (credit card or PayPal transaction identifiers). We never store your full payment data on our servers.

  • Account credentials: passwords or login information for registered accounts.

  • Customer communication: feedback, inquiries, or messages you send to faq@lynnwatt.com.

3.2 Automatically Collected Information

When you use our website, we automatically collect certain data through cookies and similar technologies:

  • Device information: IP address, browser type, device model, and operating system.

  • Usage information: pages visited, time spent on site, referral URLs, and search history.

  • Geolocation data: approximate country or region based on IP address.

3.3 Information from Third Parties

We may receive limited information from external partners (e.g., payment processors, analytics providers, and marketing tools) to improve service efficiency, prevent fraud, and personalize customer experience.

4. How We Use Your Information

We process personal data strictly for legitimate purposes, including:

  1. Order fulfillment — To process payments, ship products, and deliver your purchases.

  2. Customer support — To respond to your inquiries, process returns, or resolve disputes.

  3. Account management — To maintain and secure your online account.

  4. Marketing and communication — To send updates, newsletters, and special offers (only with your consent).

  5. Website improvement — To analyze usage patterns and enhance functionality.

  6. Fraud prevention and security — To detect suspicious activity and safeguard transactions.

  7. Legal compliance — To comply with applicable laws, regulations, and law enforcement requests.

We will never sell or rent your personal information to third parties.

5. Legal Basis for Processing (for EU/UK Residents)

If you reside in the European Union or the United Kingdom, our lawful bases for processing under the General Data Protection Regulation (GDPR) include:

  • Contractual necessity: Processing required to fulfill your order or provide requested services.

  • Consent: When you voluntarily subscribe to newsletters or marketing updates.

  • Legitimate interests: To improve our website and ensure security.

  • Legal obligations: When we must retain certain records for tax or regulatory purposes.

You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.

6. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to improve performance and personalize your experience.

6.1 Types of Cookies We Use:

  • Essential cookies: Required for website functionality (e.g., cart and checkout).

  • Analytics cookies: Help us understand how users interact with our website.

  • Preference cookies: Remember your language and display settings.

  • Marketing cookies: Used to deliver personalized advertisements or promotions.

You can manage or disable cookies through your browser settings. However, some site features may not function properly if cookies are disabled.

7. Data Sharing and Disclosure

We may share your information with trusted third parties strictly for operational purposes:

  • Payment processors: To handle secure transactions.

  • Shipping and logistics providers: To deliver your orders.

  • IT service providers: For website hosting, maintenance, and data backup.

  • Analytics partners: Such as Google Analytics, to understand website usage.

  • Legal authorities: When required by law, subpoena, or regulatory request.

All service providers are bound by strict confidentiality agreements and are only permitted to process data in accordance with our instructions.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected.

Typical retention periods include:

  • Order and billing data: up to 7 years (for accounting/legal compliance).

  • Account information: until the user requests deletion.

  • Marketing data: until you unsubscribe or withdraw consent.

When retention periods expire, your data is securely deleted or anonymized.

9. Data Security

We employ technical and organizational measures to protect your data against loss, misuse, and unauthorized access. These include:

  • SSL encryption for secure data transmission.

  • Firewall and intrusion prevention systems.

  • Restricted employee access based on job roles.

  • Regular data integrity audits and backups.

While we strive for maximum protection, no online transmission is 100% secure. Therefore, you acknowledge that you share information at your own risk.

10. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

10.1 Right to Access

You may request confirmation of whether we hold personal data about you and obtain a copy of that information.

10.2 Right to Rectification

You may request corrections to inaccurate or incomplete data.

10.3 Right to Erasure (“Right to Be Forgotten”)

You may ask us to delete your personal data under certain conditions, such as when the information is no longer necessary for processing.

10.4 Right to Restrict Processing

You may request that we limit data processing in certain cases (e.g., disputed accuracy).

10.5 Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another controller.

10.6 Right to Object

You may object to processing for marketing or legitimate interest purposes.

To exercise any of these rights, please contact faq@lynnwatt.com. We will respond within a reasonable time, typically within 30 days.

11. Children’s Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal data from minors. If a parent or guardian believes a child has provided us information, please contact us immediately, and we will take steps to remove it.

12. International Data Transfers

As we operate globally, your data may be transferred to servers located outside your country of residence, including the United States. We ensure all cross-border transfers comply with applicable data protection laws and that appropriate safeguards (such as standard contractual clauses) are in place.

13. Third-Party Links

Our website may contain links to third-party sites. These external sites are not governed by this Privacy Notice. We encourage you to review their privacy policies before submitting personal information.

14. Email Marketing and Communication Preferences

We may occasionally send you updates or promotions related to Lynnwatt Sconces.

  • You will only receive marketing emails if you opt in or subscribe voluntarily.

  • You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting faq@lynnwatt.com.

Unsubscribing does not affect essential transactional emails, such as order confirmations or shipping updates.

15. Data Breach Notification

In the unlikely event of a data breach, we will promptly notify affected users in accordance with applicable law. Notifications will outline the nature of the breach, potential impacts, and measures taken to mitigate further risks.

16. Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices, technologies, or legal obligations. Any updates will be published on this page with a revised “Last Updated” date.

Material changes will be communicated via email or a notice on our website. Continued use of our services after updates constitutes your acceptance of the revised policy.

17. California Consumer Privacy Act (CCPA) Rights

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to request disclosure of the categories and specific pieces of personal information collected.

  • The right to request deletion of personal data (with certain exceptions).

  • The right to opt out of the sale of personal information.

Lynnwatt Sconces does not sell personal information and fully complies with the CCPA framework.

To exercise your rights, email us at faq@lynnwatt.com with “CCPA Request” in the subject line.